Help & Information

Frequently Asked
Questions.

Everything you need to know about our services, coatings, bookings, and aftercare. Can't find your answer? Get in touch.

General

8 questions

For detailing services we generally require access to a standard power outlet and a garden tap or outdoor water supply. For coating services, we bring our own professional-grade equipment. If you're unsure whether your location is suitable, just get in touch and we'll work it out with you.

We need enough room to comfortably walk around the entire vehicle — typically a standard driveway or single-car parking space is sufficient. We work in the space you have and keep our setup tidy and compact.

Yes, in many cases. We regularly work in apartment car parks and complexes. The main requirements are access to the vehicle, adequate lighting, and permission from building management if required. Contact us before booking if you're in an apartment and we'll confirm suitability.

Yes, FOAM'D is a fully ABN-registered Australian business. We operate professionally and can provide a tax invoice for all services.

We accept cash, card (Visa, Mastercard, AMEX), and bank transfer. Payment is due on completion of the service unless otherwise agreed in advance.

Yes. We only use professional-grade, pH-neutral products that are specifically formulated for automotive use. All products are safe for clear coats, paint protection film, vinyl wraps, and rubber trim.

We prioritise biodegradable and eco-conscious products where possible, including pH-neutral shampoos and waterless wash options. We're mindful of water usage and dispose of chemicals responsibly.

Yes — FOAM'D gift vouchers are available. They make an excellent gift for car enthusiasts or anyone who wants their vehicle professionally detailed or coated. Contact us directly to arrange a voucher.

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Sydney & Wollongong